At Styluxe.pk, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, we offer a refund or exchange under the following conditions:
- Eligibility for Refunds and Exchanges
We accept returns and exchanges under the following conditions:
The item must be unused, unworn, and in its original packaging with all tags attached.
The return request must be made within [Insert Days] of receiving the order.
Proof of purchase (order number or receipt) must be provided.
Certain products, such as lingerie, undergarments, and personalized/customized items, are not eligible for refunds due to hygiene reasons.
- How to Request a Refund or Exchange
To initiate a return, contact our customer support at [Insert Email] or [Insert Phone Number] with your order details.
Once your request is approved, we will provide you with instructions on how to return the item.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Refund Process
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed within [Insert Days], and the amount will be credited to your original payment method.
Shipping charges (if applicable) are non-refundable.
- Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within [Insert Days] of delivery with photos of the issue.
We will arrange a replacement or full refund at no additional cost.
- Cancellations
Orders can be canceled within [Insert Hours] of placement. After this period, cancellations are not guaranteed as the order may have already been processed.
- Late or Missing Refunds
If you haven’t received a refund within the expected timeframe, check with your bank or payment provider.
If the issue persists, contact us for assistance.
- Contact Us
For any refund-related inquiries, reach out to us
Thank you for shopping with Styluxe.pk! We appreciate your trust and support.
